Privacy & Security Policy

Last updated October 11, 2020

A letter from our founders

As fellow users of the Internet, we care about privacy just like you do, and as human beings, we think you deserve to know exactly what you can expect from your experience in using Our Forest. Before reading our privacy policy, we would like to tell you how we view privacy in the simplest terms.

We never sell your personal information. Period.

Our Forest works by partnering with shops that you already buy from on a routine basis. When you make a purchase with the Our Forest Extension activated, the store pays us a fee that is used to support our partnered environmental companies. We take a commission for our software, and that is how we make money. We do not need to (or want to) sell your information.

If this sounds fair to you, then let’s start shopping smarter, together, for the health of our planet.

If you have any questions or comments, send us an email at support@ourforest.io

Kyle Kaiser

Jason Knott

Introducing the Privacy Policy

This privacy policy (“Privacy Policy”) explains how Our Forest collects and processes information from members and users of the website, software applications, and other online services we provide. Our Forest’s products include the Our Forest Extension for web browsers (the “Extension”).

If we ever need additional personal information for a specific reason, we will tell you and ask for your permission. Also, to the extent that Our Forest has links to other websites (such as retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.


What data we collect and why

To provide our products, Our Forest collects information that you share directly with us when you use our Extension. To set up an account with Our Forest, you will need to provide us with an email address; however, it is only for us to attribute the trees that you have helped plant to your account.

Our Forest also collects technical information about your device and use of Our Forest to make sure that our products are working correctly. The information we gather is geared to providing Our Forest members with a better, more sustainable way to shop online and to help us develop, improve, and market our services.


Account and Profile Information

When you become a member of Our Forest, you share a limited amount of information during the registration process, including your email and password associated with your account.


Technical Information

Our Forest automatically collects information to ensure that our products work correctly on different devices and browsers. This includes data such as:


This data allows us to make sure Our Forest products are working correctly and to teach us how to make your experience better. It also helps us coordinate our communications and marketing campaigns, and to understand how our users engage with our products. We use common digital tools that allow us to see if you opened an email we sent, visited a link in those emails, or generally interacted with Our Forest as a result of our marketing efforts.

Our Forest does not track your search engine history, emails, or your browsing on any site that is not a retail site (a site where you can shop and make a purchase). When you are on a partnered retail site, to let you know that Our Forest can be activated, Our Forest will collect information about that site to then set everything up for checkout. We may also collect pricing information on items that we can share with the rest of the Our Forest community.


Aggregate and Anonymized Data

We may also use the information we collect in aggregate or otherwise Anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Our Forest community.


What data we do not collect

We do not under any circumstance collect any information from your search engine history, emails, or from websites that are not retail websites. We also do not need any of your personal information aside from your email address and password to set up your account.


How we share your data

We know how important your personal data is to you, so we will never sell it. We’ll only share it with your consent or in ways you’d expect (as we explain here). That means we will share your data if needed to complete your purchase, with businesses that help us operate Our Forest, or if we are legally required to do so.

We also may share information in the following cases:


How we protect your data

The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards. These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.

Though we hate to say it, despite our efforts, we can’t guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.

Our Forest only retains information about you as long as you keep using Our Forest. We’ll also keep information if we need it to meet our legal obligations and to defend against legal claims.


Your choices for managing your data

If you want to stop using Our Forest, you can remove the Extension from your browser, if you have any issues doing so, feel free to contact our support team at support@ourforest.io.

If you wish to delete your profile or personal information, you can ask us by emailing support@ourforest.io, and we will delete any personal information we have. However, we may still store some data in an aggregated and anonymized format that does not identify you and cannot be attributed to you (or if we’re legally required).


Minors

We created Our Forest for the exclusive use of adults (18 years or older). We don’t knowingly collect or solicit personal information from children. If you are a child under 18 years of age, please do not attempt to register for Our Forest’s products or send any personal information to us.

If we learn we have collected personal information from someone under 18, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you think may have given us some personal information, please let us know at support@ourforest.io, and we will help you remove it.


Changes to this policy

As we continue to grow, we will continue to update our policies and practices as needed. We will notify you of any changes to our Privacy Policy by posting any changes here. If we do, you’ll see that the date at the top of this Privacy Policy has changed.


How to contact us

If you have any questions about our privacy policies and practice, please contact us at support@ourforest.io, we will be happy to chat with you.